Frequently Asked Questions
Answers about accounts, sessions, flags, and data privacy.
How do I create an account?
Go to Register, fill in your details, and submit.
You’ll be signed in automatically after creating the account.
What counts toward the church goal?
The goal is based on Gospel + Witness totals from approved, non-flagged sessions this year.
Why was my session flagged?
Entries may be auto-flagged when numbers exceed safe thresholds or appear duplicate.
An admin reviews flagged sessions; approved ones will then appear in your lists and totals.
Can I enter future dates?
No. The form and server validation block future date/times.
What do the metrics mean?
Engaged: meaningful conversation or contact.
Gospel: clear presentation of the Good News about Jesus.
Witness: personal testimony about Jesus and what He’s done in your life.
Decisions: indicated a decision to follow Jesus or recommit.
Prayed: you prayed with someone.
Who can see my data?
Only you and approved church admins see identifiable data. Public dashboards show totals only.
See our Terms & Data Policy.
How do I edit or delete a session?
Contact your church admin.
Why can’t a number be higher than Engaged?
To keep reports realistic, Gospel, Witness, Decisions, and Prayed cannot exceed the number of people Engaged.
How do I get help?
Contact your church admin.